Managing conflict with peers / Talula Cartwright.

"Peer conflicts can arise from incompatible goals or different ideas for getting work done. Managers can use this guide to work through three key issues that can cause clashes in order to reach a successful resolution."--Publisher's websites.

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Bibliographic Details
Main Author: Cartwright, Talula.
Format: Book
Language:English
Published: Greensboro, N.C. : Center for Creative Leadership, 2003.
Series:Ideas into action guidebooks.
Report (Center for Creative Leadership) ; no. 419.
Subjects:
Table of Contents:
  • Is conflict destructive?
  • A process for managing conflict
  • How emotional hot buttons affect conflict
  • How values affect conflict
  • How power and politics affect conflict
  • Managing conflict for results.