Cops, teachers, counselors : stories from the front lines of public service / Steven Maynard-Moody and Michael Musheno.

"This is the first major study of street-level bureaucracy to rely on storytelling. The authors collect and examine the everyday work stories told by police, teachers, and counselors to arrive at an interpretation of how "frontline" government workers approach their work and process t...

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Bibliographic Details
Main Author: Maynard-Moody, Steven.
Other Authors: Musheno, Michael C.
Format: Book
Published: Ann Arbor : University of Michigan Press, ©2003.

Books - Level 2

Holdings details from Books - Level 2
Call Number: HV40.8.U6 M39 2003
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