Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross.

Provides librarians with the resources needed to help their patrons use virtual reference sources, with hands-on learning activities, exercises, and assessment tools.

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Bibliographic Details
Main Author: Hirko, Buff.
Other Authors: Ross, Mary Bucher, 1948-
Format: Book
Language:English
Published: Chicago : American Library Association, 2004.
Series:ALA editions
Subjects:

Main Collection

Holdings details from Main Collection
Call Number: Z711.45 .H57 2004
Status: Available  Request this item