Interlibrary loan and document delivery in the larger academic library : a guide for university, research, and larger public libraries / Lee Andrew Hilyer.

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Bibliographic Details
Main Author: Hilyer, Lee Andrew.
Format: Book
Published: Binghamton, NY : Haworth Information Press, 2002.
Table of Contents:
  • Ch. 1. What Is Interlibrary Loan?
  • Ch. 2. Getting to Know Your Interlibrary Loan Department
  • Ch. 3. Typical Day in ILL Borrowing
  • Ch. 4. Typical Day in ILL Lending
  • Ch. 5. Interlibrary Loan Service from a Patron Perspective
  • Ch. 6. Patron Borrowing Policy
  • Ch. 7. Governing Policies for Interlibrary Loan
  • Ch. 8. Copyright Considerations for the Interlibrary Loan Department
  • Ch. 9. Borrowing Procedures and Workflow
  • Ch. 10. Lending Procedures and Workflow
  • Ch. 11. Measurement and Evaluation of Interlibrary Loan
  • App. C. National Interlibrary Loan Code
  • App. D. Supplementary Material to the National Interlibrary Loan Code
  • App. E. Sample Borrowing Workflows
  • App. F. Sample Lending Workflows.