Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / Kwasi Sarkodie-Mensah, editor.
A problem patron is not one with difficult requests or obscure interests, but one who displays behavior that is deemed destructive, criminal, bothersome, offensive, or otherwise inappropriate. Librarians look at the nature of the problem in academic and public libraries, the impact of such technolog...
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| Other Authors: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Haworth Information Press,
[2002]
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| Subjects: |
Main Collection
| Call Number: |
Z711 .H437 2002 |
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| Status: | Available Request this item |