Outcomes assessment in your library / Peter Hernon, Robert E. Dugan.

Provides data collection tools for measuring both learning and research outcomes that link outcome to satisfaction. Will enable user to plan an outcome strategy for the library that is in line with accrediting guidelines; to excute a plan by identifying user needs, collecting and analyzing data and...

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Bibliographic Details
Alternate Title:Action plan for outcomes assessment in your library
Main Author: Hernon, Peter.
Other Authors: Dugan, Robert E., 1952-
Format: Book
Language:English
Published: Chicago : American Library Association, 2002.
Edition:First edition.
Subjects:
Description
Summary:Provides data collection tools for measuring both learning and research outcomes that link outcome to satisfaction. Will enable user to plan an outcome strategy for the library that is in line with accrediting guidelines; to excute a plan by identifying user needs, collecting and analyzing data and presenting your findings and measure the value of the services being provided and identify areas for improvement.
Physical Description:xi, 191 pages : illustrations ; 28 cm
Bibliography:Includes bibliographical references (pages 186-187) and index.
ISBN:0838908136
9780838908136