Outcomes assessment in your library / Peter Hernon, Robert E. Dugan.
Provides data collection tools for measuring both learning and research outcomes that link outcome to satisfaction. Will enable user to plan an outcome strategy for the library that is in line with accrediting guidelines; to excute a plan by identifying user needs, collecting and analyzing data and...
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Alternate Title: | Action plan for outcomes assessment in your library |
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Main Author: | |
Other Authors: | |
Format: | Book |
Language: | English |
Published: |
Chicago :
American Library Association,
2002.
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Edition: | First edition. |
Subjects: |
Summary: | Provides data collection tools for measuring both learning and research outcomes that link outcome to satisfaction. Will enable user to plan an outcome strategy for the library that is in line with accrediting guidelines; to excute a plan by identifying user needs, collecting and analyzing data and presenting your findings and measure the value of the services being provided and identify areas for improvement. |
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Physical Description: | xi, 191 pages : illustrations ; 28 cm |
Bibliography: | Includes bibliographical references (pages 186-187) and index. |
ISBN: | 0838908136 9780838908136 |