Encouraging the heart : a leader's guide to rewarding and recognizing others / James M. Kouzes, Barry Z. Posner.
The number one motivating factor in worker performance is not monetary compensation but respect and recognition of personal effort. This work shows how to pin down the key to unlocking the high achiever.
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. Access limited to one user at a time. |
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| Format: | eBook |
| Language: | English |
| Published: |
San Francisco, Calif. :
Jossey-Bass,
©1999.
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| Edition: | 1st ed. |
| Series: | Jossey-Bass business & management series.
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Table of Contents:
- The Heart of Leadership
- The Seven Essentials of Encouraging
- The Encouragement Index
- The First Essential: Set Clear Standards
- The Second Essential: Expect the Best
- The Third Essential: Pay Attention
- The Fourth Essential: Personalize Recognition
- The Fifth Essential: Tell the Story
- The Sixth Essential: Celebrate Together
- The Seventh Essential: Set the Example
- Finding Your Voice
- 150 Ways to Encourage the Heart.