Working knowledge : how organizations manage what they know / Thomas H. Davenport, Laurence Prusak.
"Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four s...
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| Format: | Book |
| Language: | English |
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Boston, Mass. :
Harvard Business School Press,
[2000]
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| Summary: | "Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities - accessing, generating, embedding, and transferring - and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers about the limits of communications and information technology in managing intellectual capital."--Jacket. |
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| Physical Description: | xxiv, 199 pages ; 24 cm |
| Bibliography: | Includes bibliographical references (pages 179-187) and index. |
| ISBN: | 1578513014 9781578513017 |