Reference and information services : an introduction / general editors, Richard E. Bopp, Linda C. Smith.
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Other Authors: | , |
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Format: | Book |
Language: | English |
Published: |
Englewood, Colo. :
Libraries Unlimited,
2001.
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Edition: | Third edition. |
Series: | Library and information science text series.
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Subjects: |
Table of Contents:
- History and varieties of reference services / Richard E. Bopp; Charles A. Bunge
- Ethical aspects of reference service / Richard E. Rubin
- Reference interview / Richard E. Bopp
- Bibliographic control, organization of information, and search strategies / Prudence Ward Dalrymple
- Electronic resources for reference / Kathleen M. Kluegel
- Understanding electronic information systems for reference / Kathleen M. Kluegel
- Access-related reference services / Lynn Wiley
- Instruction / Beth S. Woodard; Lisa Janicke Hinchliffe
- Reference service improvement: Staff orientation, training, and continuing education / Beth S. Woodard
- Evaluation of reference services / Bryce Allen
- Organizing, delivering, and managing reference services / Josephine Z. Kibbee
- Reference services for specific populations / Ellen D. Sutton; Frances F. Jacobson
- Selection and evaluation of reference sources / Linda C. Smith
- Directories / Susan Miller
- Almanacs, yearbooks, and handbooks / Laura R. Lucio; Sandra L. Wolf
- Biographical sources / Richard E. Bopp; Constance A. Fairchild
- Dictionaries / Constance A. Fairchild
- Encyclopedias / Holly Crawford
- Geographical sources / David A. Cobb
- Bibliographic sources / Carol Bates Penka
- Indexes and abstracts / Linda C. Smith
- Government documents and statistics sources / Eric Forte; Mary Mallory.