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|b .R443 2001
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0 |
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|a Reference and information services :
|b an introduction /
|c general editors, Richard E. Bopp, Linda C. Smith.
|
| 250 |
|
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|a Third edition.
|
| 264 |
|
1 |
|a Englewood, Colo. :
|b Libraries Unlimited,
|c 2001.
|
| 300 |
|
|
|a xxiv, 617 pages :
|b illustrations, maps ;
|c 26 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
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| 337 |
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|a unmediated
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| 340 |
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| 490 |
1 |
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|a Library and information science text series
|
| 504 |
|
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|a Includes bibliographical references and indexes.
|
| 505 |
0 |
|
|a History and varieties of reference services / Richard E. Bopp; Charles A. Bunge -- Ethical aspects of reference service / Richard E. Rubin -- Reference interview / Richard E. Bopp -- Bibliographic control, organization of information, and search strategies / Prudence Ward Dalrymple -- Electronic resources for reference / Kathleen M. Kluegel -- Understanding electronic information systems for reference / Kathleen M. Kluegel -- Access-related reference services / Lynn Wiley -- Instruction / Beth S. Woodard; Lisa Janicke Hinchliffe -- Reference service improvement: Staff orientation, training, and continuing education / Beth S. Woodard -- Evaluation of reference services / Bryce Allen -- Organizing, delivering, and managing reference services / Josephine Z. Kibbee -- Reference services for specific populations / Ellen D. Sutton; Frances F. Jacobson -- Selection and evaluation of reference sources / Linda C. Smith -- Directories / Susan Miller -- Almanacs, yearbooks, and handbooks / Laura R. Lucio; Sandra L. Wolf -- Biographical sources / Richard E. Bopp; Constance A. Fairchild -- Dictionaries / Constance A. Fairchild -- Encyclopedias / Holly Crawford -- Geographical sources / David A. Cobb -- Bibliographic sources / Carol Bates Penka -- Indexes and abstracts / Linda C. Smith -- Government documents and statistics sources / Eric Forte; Mary Mallory.
|
| 650 |
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|a Reference services (Libraries)
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|a Information services.
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|a Bopp, Richard E.
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|a Smith, Linda C.
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