Loyalty.com : customer relationship management in the new era of Internet marketing / Frederick Newell.

"Loyalty.com outlines what the new technology means for marketers in every field and provides specific, easy-to-implement techniques to create and implement cost-effective and results-driven CRM (Customer Relationship Management) strategies. Filled with hands-on explanations of sophisticated cu...

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Bibliographic Details
Main Author: Newell, Frederick, 1926-
Format: Book
Language:English
Published: New York : McGraw-Hill, [2000]
Subjects:

Main Collection

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Call Number: HF5415.1265 .N495 2000
Status: Available  Request this item