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|a Z675.U5 P46 1999
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|a People come first :
|b user-centered academic library service /
|c edited by Dale S. Montanelli & Patricia F. Stenstrom.
|
| 264 |
|
1 |
|a Chicago :
|b Association of College and Research Libraries,
|c 1999.
|
| 300 |
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|a viii, 194 pages ;
|c 23 cm.
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| 336 |
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|a text
|b txt
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1 |
|
|a ACRL publications in librarianship ;
|v no. 53
|
| 504 |
|
|
|a Includes bibliographical references and index.
|
| 505 |
0 |
0 |
|t Avoiding the seven deadly sins, or, technology and the future of library service in academic libraries /
|r Michael Gorman --
|t The gateway library : rethinking undergraduate services /
|r Lizabeth A. Wilson --
|t Collection development in transition /
|r Stephen E. Atkins and Patricia F. Stenstrom --
|t Cataloging : a case study of self-imposed obsolescence /
|r Patricia F. Stenstrom --
|t Reference : putting users first /
|r John C. Stalker --
|t Interlibrary services from both sides of the desk /
|r Richard M. Dougherty and Juliet Williams --
|t Value-added access services /
|r Lynn Wiley and John Harer --
|t Toward self-sufficient users : helping patrons learn to use information resources independently /
|r Stephen J. Smith and Dale S. Montanelli --
|t Service-oriented personnel /
|r Patricia A. McCandless --
|t It's only money : financial resources in the user-centered library /
|r Dale S. Montanelli.
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|a Stenstrom, Patricia.
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|v no. 53.
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