Outsourcing library technical services operations : practices in academic, public, and special libraries / edited by Karen A. Wilson, Marylou Colver.
Outsourcing Library Technical Services Operations: Practices in Academic, Public, and Special Libraries gives librarians the chance to "sample" the outsourcing practices of other libraries before making a commitment or a costly mistake. Outsourcing initially seems attractive to library dec...
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| Other Authors: | , |
| Format: | Book |
| Language: | English |
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Chicago :
American Library Association,
[1997]
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| Subjects: |
| Summary: | Outsourcing Library Technical Services Operations: Practices in Academic, Public, and Special Libraries gives librarians the chance to "sample" the outsourcing practices of other libraries before making a commitment or a costly mistake. Outsourcing initially seems attractive to library decision makers, but at the same time they must be wary of its impact on in-house staff, productivity, and quality. Librarians need to be able to answer a number of questions about outsourcing before signing a contract: Is outsourcing the most cost-effective alternative?; What are the in-house implications of outsourcing?; Will outsourcing actually free up staff to provide better services to patron? Experts from academic, public, and special libraries with a wealth of experience in outsourcing different technical services activities provide their views in this book. Each experience is examined from the perspective of its original objectives, effectiveness, operational success, problems, and outcomes. An extensive bibliography provides additional resources on outsourcing. |
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| Item Description: | "Sponsored by the Commercial Technical Services Committee, Association for Library Collections and Technical Services." |
| Physical Description: | xxi, 239 pages ; 23 cm |
| Bibliography: | Includes bibliographical references (pages 191-219) and index. |
| ISBN: | 0838907032 9780838907030 058533272X 9780585332727 |