St. Clair, G. (1997). Total quality management in information services. London ; New Providence, N.J.: Bowker-Saur.
Chicago Style CitationSt. Clair, Guy. Total Quality Management in Information Services. London ; New Providence, N.J.: Bowker-Saur, 1997.
MLA CitationSt. Clair, Guy. Total Quality Management in Information Services. London ; New Providence, N.J.: Bowker-Saur, 1997.
Warning: These citations may not always be 100% accurate.