Customer service in the information environment / Guy St. Clair.
For several years, decades it seems, librarians and other information services professionals have lamented the fact that there is not enough emphasis on management in their training. They learn their subjects, and librarians, especially connect very early on in their training to the concepts of serv...
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London ; New Jersey :
Bowker-Saur,
[1993]
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| Series: | Information services management.
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| Subjects: |
Main Collection
| Call Number: |
Z674.4 .S8 1993 |
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| Status: | Available Request this item |