Conflicts in reference services / edited by Bill Katz and Ruth A. Fraley.
This collection examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.
Saved in:
| Other Authors: | , |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Haworth Press,
[1985]
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| Subjects: |
Main Collection
| Call Number: |
Z711 .C64 1985 |
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| Status: | Available Request this item |