Kouzes, J. M., & Posner, B. Z. (2011). Credibility: How leaders gain and lose it, why people demand it (2nd ed.). San Francisco: Jossey-Bass.
Chicago Style CitationKouzes, James M., and Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. 2nd ed. San Francisco: Jossey-Bass, 2011.
MLA CitationKouzes, James M., and Barry Z. Posner. Credibility: How Leaders Gain and Lose It, Why People Demand It. 2nd ed. San Francisco: Jossey-Bass, 2011.
Warning: These citations may not always be 100% accurate.