Customer experience innovation : how to get a lasting market edge / by Robert Dew with Cyrus Allen.

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Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Main Authors: Dew, Robert (Author), Allen, Cyrus (Author)
Format: eBook
Language:English
Published: United Kingdom : Emerald Publishing, 2018.
Subjects:
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100 1 |a Dew, Robert,  |e author. 
245 1 0 |a Customer experience innovation :  |b how to get a lasting market edge /  |c by Robert Dew with Cyrus Allen. 
264 1 |a United Kingdom :  |b Emerald Publishing,  |c 2018. 
300 |a 1 online resource (203 pages) :  |b illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
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504 |a Includes bibliographical references and index. 
506 |a Access to electronic resources restricted to Simmons University students, faculty and staff. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Consumer satisfaction. 
650 0 |a Customer relations. 
655 4 |a Electronic books. 
700 1 |a Allen, Cyrus,  |e author. 
776 0 8 |i Print version:  |a Dew, Robert.  |t Customer experience innovation : how to get a lasting market edge.  |d United Kingdom : Emerald Publishing, 2018   |h 203 pages   |z 9781787547872 
797 2 |a ProQuest (Firm) 
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