Customer experience innovation : how to get a lasting market edge /

Customer experience innovation : how to get a lasting market edge / by Robert Dew with Cyrus Allen.

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Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Main Authors: Dew, Robert (Author), Allen, Cyrus (Author)
Format: eBook
Language:English
Published: United Kingdom : Emerald Publishing, 2018.
Subjects:
Consumer satisfaction.
Customer relations.
Electronic books.
Description
Physical Description:1 online resource (203 pages) : illustrations
Bibliography:Includes bibliographical references and index.
ISBN:9781787547889 (e-book)
Access:Access to electronic resources restricted to Simmons University students, faculty and staff.

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