The handbook for working with difficult groups how they are difficult, why they are difficult and what you can do about it / Sandy Schuman, editor.

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Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Corporate Author: ProQuest (Firm)
Other Authors: Schuman, Sandy, 1951-
Format: Electronic eBook
Language:English
Published: San Francisco : Jossey-Bass, c2010.
Edition:1st ed.
Series:Jossey-Bass business & management series.
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Call Number: HD42 .H357 2010