Effective apology mending fences, building bridges, and restoring trust /

Effective apology mending fences, building bridges, and restoring trust / John Kador.

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Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Main Author: Kador, John.
Corporate Author: ProQuest (Firm)
Format: Electronic eBook
Language:English
Published: San Francisco : Berrett-Koehler Publishers, 2009.
Edition:1st ed.
Series:BK business book.
Subjects:
Corporate image.
Apologizing.
Corporations > Public relations.
Business communication.
Crisis management.
Electronic books.

Internet

Access E-Book

Online Resources

Holdings details from Online Resources
Call Number: HD59.2 .K34 2009

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