Creating the customer-driven academic library Jeannette Woodward.
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2009.
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Table of Contents:
- Reinventing the academic library
- Making it happen : leadership and the professional staff
- Public service staffing : past, present, and future
- A great place to be : creating a livable library
- Transforming spaces on tight budgets
- Making the transition to a twenty-first-century library
- Innovation at the forefront : the information commons, embedded librarians, and the library of the future
- Sharing our vision : marketing the academic library
- Customer service : making it all come together
- Evaluating our progress.