Creating the customer-driven academic library Jeannette Woodward.

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Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Main Author: Woodward, Jeannette A.
Corporate Author: ProQuest (Firm)
Format: Electronic eBook
Published: Chicago : American Library Association, 2009.
Table of Contents:
  • Reinventing the academic library
  • Making it happen : leadership and the professional staff
  • Public service staffing : past, present, and future
  • A great place to be : creating a livable library
  • Transforming spaces on tight budgets
  • Making the transition to a twenty-first-century library
  • Innovation at the forefront : the information commons, embedded librarians, and the library of the future
  • Sharing our vision : marketing the academic library
  • Customer service : making it all come together
  • Evaluating our progress.