Five steps of outcome-based planning and evaluation for public libraries / Melissa Gross, Cindy Mediavilla, Virginia A. Walter.

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Bibliographic Details
Online Access:	Access E-Book
Access Note:	Access to electronic resources restricted to Simmons University students, faculty and staff.
Main Authors:	Gross, Melissa (Author), Mediavilla, Cindy, 1953- (Author), Walter, Virginia A. (Author)
Format:	Electronic eBook
Language:	English
Published:	Chicago : ALA Editions, an imprint of the American Library Association, 2016.
Subjects:	Public libraries > Planning. Public libraries > Evaluation. Public services (Libraries) > Evaluation. Libraries and community. Public libraries > California > Planning > Case studies. Public libraries > California > Evaluation > Case studies. Electronic books.

Table of Contents:

Outcomes, services and programs, and OBPE
Gathering information
Determining outcomes
Designing programs and services
Evaluating programs and services
Sharing results
Appendix A. Community assessment environmental scan : internal (library) factors
Appendix B. Community assessment environmental scan : external (community) factors
Appendix C. Community assessment : field questions to ask yourself
Appendix D. Community assessment : sample interview and focus group questions.

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