What's the secret? to providing a world-class customer experience / John R. DiJulius.
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Online Access: |
Access E-Book |
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Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
Main Author: | |
Corporate Author: | |
Format: | Electronic eBook |
Language: | English |
Published: |
Hoboken, N.J. :
Wiley,
c2008.
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Subjects: |
Physical Description: | xvi, 320 p. : ill. |
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Bibliography: | Includes bibliographical references and index. |
Access: | Access to electronic resources restricted to Simmons University students, faculty and staff. |