The cost of emotions in the workplace : bottom line value of emotional continuity management /

The cost of emotions in the workplace : bottom line value of emotional continuity management / by Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor.

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Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Main Author: Hawkins Mitchell, Vali.
Other Authors: Fry, Kristen Noakes.
Format: eBook
Language:English
Published: Brookfield, CT : Rothstein Associates, [2013]
Subjects:
Psychology, Industrial.
Personnel management.
Emotions.
Electronic books.
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245 1 4 |a The cost of emotions in the workplace :  |b bottom line value of emotional continuity management /  |c by Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor. 
264 1 |a Brookfield, CT :  |b Rothstein Associates,  |c [2013] 
264 4 |c ©2013 
300 |a 1 online resource (298 pages) :  |b illustrations 
336 |a text  |2 rdacontent 
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338 |a online resource  |2 rdacarrier 
504 |a Includes bibliographical references and index. 
506 |a Access to electronic resources restricted to Simmons University students, faculty and staff. 
588 |a Description based on print version record. 
590 |a Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
650 0 |a Psychology, Industrial. 
650 0 |a Personnel management. 
650 0 |a Emotions. 
655 4 |a Electronic books. 
700 1 |a Fry, Kristen Noakes. 
776 0 8 |i Print version:  |a Hawkins Mitchell, Vali.  |t Cost of emotions in the workplace : bottom line value of emotional continuity management.  |d Brookfield, CT : Rothstein Associates, [2013]  |h xviii, 278 pages  |z 9781931332583  |w (DLC)17509297 
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