The cost of emotions in the workplace : bottom line value of emotional continuity management / by Vali Hawkins Mitchell ; Kristen Noakes-Fry, editor.

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Main Author: Hawkins Mitchell, Vali.
Other Authors: Fry, Kristen Noakes.
Format: eBook
Published: Brookfield, CT : Rothstein Associates, [2013]


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Call Number: HF5548.8 .H39 2013