Implementierung von Service-Qualität basierend auf ISO/IEC 20000 : Ein Management-Leitfaden / Michael Kunas.
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| Online Access: |
Access E-Book |
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
| Main Author: | |
| Format: | eBook |
| Language: | German |
| Published: |
Cambridge :
IT Governance Publishing,
[2012]
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| Subjects: |
Internet
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| Call Number: |
HD30.385 .K86 2012 |
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