Virtual reference training the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross.
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| Online Access: |
Access E-Book |
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. |
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| Format: | Electronic eBook |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2004.
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