How libraries and librarians help a guide to identifying user-centered outcomes / Joan C. Durrance and Karen E. Fisher ; with Marian Bouch Hinton.

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Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Main Author: Durrance, Joan C.
Corporate Author: ProQuest (Firm)
Other Authors: Fisher, Karen E., 1966-, Hinton, Marian Bouch
Format: Electronic eBook
Language:English
Published: Chicago : American Library Association, 2005.
Subjects:
Table of Contents:
  • The urgent need to tell the library story more effectively
  • Outcomes : an approach that shows the value of libraries
  • The "How Libraries and Librarians Help" outcome model : applying contextual approaches to outcome evaluation
  • Step one, getting started : preparing to conduct an outcomes study
  • Step two, collecting data for outcomes : approaches and tools
  • Step three, analyzing outcomes data
  • Step four, maximizing the results of your outcomes study
  • Predicting outcomes : outcome measures as a planning tool / Rhea Joyce Rubin
  • Ripples of impact : Washtenaw Literacy Program outcomes / Maria Serapiglia and Sarah Wooden
  • Empowering youth : outcomes of public libraries' youth technology
  • Strengthening community : outcomes of community information services
  • Putting the pieces together : an outcome study of the Ypsilanti District Library's Senior Deposit Collection Program / Dana Walker and Jeanie Fisher.