A multidisciplinary approach to service encounters /

A multidisciplinary approach to service encounters / edited by María de la O. Hernández-López, Lucia Fernandez-Amaya.

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Bibliographic Details
Online Access: Access E-Book
Access Note:Access to electronic resources restricted to Simmons University students, faculty and staff.
Other Authors: De la O Hernandez-Lopez, Maria (Editor), Fernández-Amaya, Lucia (Editor)
Format: eBook
Language:English
Published: Leiden, The Netherlands : Koninklijke Brill, 2015.
Series:Studies in pragmatics ; Volume 14.
Subjects:
Intercultural communication.
Business communication.
Customer relations.
Communication in marketing.
Electronic books.

Internet

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Holdings details from Online Resources
Call Number: P94.6 .M86 2015

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