Service and service systems : provider challenges and directions in unsettled times / Steve Baron, Philippa Hunter-Jones and Gary Warnaby.
Unsettled times can arise from a variety of causes, including environmental (e.g., earthquake), climatic (e.g., floods), economic (e.g., recession), social (e.g., illness), or political (e.g., civil unrest). They can result in citizens' loss of homes/possessions, jobs, health, or mobility. Citi...
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| Access Note: | Access to electronic resources restricted to Simmons University students, faculty and staff. Access restricted to authorized users and institutions. |
| Main Authors: | , , |
| Format: | eBook |
| Language: | English |
| Published: |
New York, New York (222 East 46th Street, New York, NY 10017) :
Business Expert Press,
2014.
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| Edition: | First edition. |
| Series: | 2014 digital library.
Service systems and innovations in business and society collection. |
| Subjects: |
Internet
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| Call Number: |
HD49 .B277 2014 |
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