APA Citation

Ebenstein, D. (2013). I hear you: Repair communication breakdowns, negotiate successfully, and build consensus ... in three simple steps. New York: American Management Association.

Chicago Style Citation

Ebenstein, Donny. I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus ... in Three Simple Steps. New York: American Management Association, 2013.

MLA Citation

Ebenstein, Donny. I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus ... in Three Simple Steps. New York: American Management Association, 2013.

Warning: These citations may not always be 100% accurate.