1
Collecting and using public library statistics : a how-to-do-it manual for librarians /
by Smith, Mark, 1956-
Published 1996
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2
Neal-Schuman Internet policy handbook for libraries /
by Smith, Mark, 1956-
Published 1999
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3
Managing the Internet controversy /
Published 2001
Other Authors: “...Smith, Mark, 1956-...”
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4
Training library staff and volunteers to provide extraordinary customer service /
by Todaro, Julie, 1950-
Published 2006
Other Authors: “...Smith, Mark, 1956-...”
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