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Michelli, Joseph A., 1960-
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Michelli, Joseph A., 1960-
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1
Prescription for Excellence : Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System Joseph A. Michelli.
by
Michelli
,
Joseph
A
,
1960
-
Published 2011
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2
The Starbucks experience : 5 principles for turning ordinary into extraordinary / Joseph A. Michelli.
by
Michelli
,
Joseph
A
.,
1960
-
Published 2007
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Related Subjects
Success in business
Hospitals, University
Leadership
Management
Medical care
Organizational Innovation
Quality of Health Care
Success
Total quality management
organization & administration
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