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McLean, Daniel,
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Release and deployment : an ITSM narrative account / Daniel McLean.
by
McLean
,
Daniel
Published 2015
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2
Catalogs, services and portfolios : an ITSM success story / Daniel McLean.
by
McLean
,
Daniel
Published 2014
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3
Integrated measurement-- KPIs and metrics for ITSM : a narrative account / Daniel McLean.
by
McLean
,
Daniel
(ITSM Consultant)
Published 2013
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Related Subjects
Information technology
Management
Industrial management
Information resources management
Performance standards
Performance technology
Quality control
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