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Kalbach, James.
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Mapping experiences : a guide to creating value through journeys, blueprints and diagrams / Jim Kalbach.
by
Kalbach
,
James
.
Published 2016
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Designing Web navigation / James Kalbach.
by
Kalbach
,
James
.
Published 2007
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Related Subjects
Consumer satisfaction
Design
Evaluation
Information visualization
Internet searching
User interfaces (Computer systems)
Web site development
Web sites
World Wide Web
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