ISO 9001:2008 explained and expanded : making your Quality Management System sustainable / Charles A. Cianfrani, John E. (Jack) West.

by Cianfrani, Charles A., West, Jack
Published 2014

Unlocking the power of your QMS : keys to performance improvement / John E. (Jack) West, Charles A. Cianfrani.

by West, Jack, 1944-, Cianfrani, Charles A.
Published 2005

How to audit the process-based QMS / Dennis R. Arter, Charles A. Cianfrani, and John E. (Jack) West.

by Arter, Dennis R., 1947-, Cianfrani, Charles A., West, Jack, 1944-
Published 2012