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American Society for Quality.
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1
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen.
by
Allen, Danica R., 1959-
Published 2004
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2
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen.
by
Allen, Danica R., 1959-
Published 2004
“
...
American
Society
for
Quality
....
”
Call Number:
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Located:
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Book
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Saved in:
Related Subjects
Consumer satisfaction
Customer loyalty
Customer services
Management
Marketing research
Quality control
Research
American Society for Quality
Provided by Wikipedia
The
American Society for Quality
(
ASQ
), formerly the
American Society for Quality Control
(
ASQC
), is a society of
quality
professionals, with more than 40,000 members.
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